Welcome to Bowling Sales Store’s FAQ section! We’ve compiled answers to the most common questions about our products, shipping, returns, and more. Whether you’re a seasoned pro or just starting your bowling journey, we’re here to help you get the perfect gear.

🎳 Product Questions

What types of bowling products do you offer?
We specialize in comprehensive bowling equipment including:
  • Bowling balls from top brands like Brunswick, Columbia 300, DV8, and our exclusive Bowling.com collection
  • Bowling shoes from leading manufacturers including Dexter, Brunswick, and BSI
  • Bowling bags in various styles and sizes to suit every bowler’s needs
  • Accessories from 3G, AMF, BSI, and Classic to complete your bowling setup
How do I choose the right bowling ball?
Our extensive selection caters to bowlers of all skill levels. We recommend considering your playing style, lane conditions, and experience level. For personalized recommendations, feel free to contact our customer service team who can guide you toward the perfect ball for your game.
Do you offer products for both right-handed and left-handed bowlers?
Yes! We carry equipment suitable for both right-handed and left-handed bowlers. Most of our shoes, bags, and accessories are designed to be ambidextrous or available in specific handedness options where applicable.

🚚 Shipping & Delivery

Where do you ship?
We proudly offer global delivery services to bowlers worldwide! However, we currently cannot ship to certain Asian countries and remote areas. During checkout, our system will automatically verify if we can deliver to your specific location.
What shipping options are available?
We offer two convenient shipping methods:
Standard Shipping – $12.95
• Carriers: DHL or FedEx
• Processing: 1-2 business days
• Delivery: 10-15 business days after shipment
• Perfect for tournament preparation or time-sensitive needs
Free Shipping
• Carrier: EMS
• Minimum Order: $50+
• Processing: 1-2 business days
• Delivery: 15-25 business days after shipment
• Ideal for budget-conscious bowlers planning ahead
How long does order processing take?
Our team processes all orders within 1-2 business days. We take extra care in packaging your bowling equipment to ensure it arrives in perfect condition, especially fragile items like bowling balls.
Will I receive tracking information?
Absolutely! Once your order ships, we’ll send you a shipment notification email containing your tracking number. You can monitor your package’s journey in real-time directly with the carrier.
Are there any additional international fees?
For international orders, please note that customs clearance may add additional delivery time, and any import duties or taxes are the responsibility of the recipient. These fees vary by country and are not included in your order total.

💳 Payment & Orders

What payment methods do you accept?
We accept the following payment methods for your convenience:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Yes, we take your security seriously. All payments are processed through secure, encrypted channels to ensure your personal and financial information remains protected.
When will my credit card be charged?
Your payment method will be charged when your order is processed and prepared for shipment, typically within 1-2 business days of placing your order.

↩️ Returns & Exchanges

What is your return policy?
We stand behind every product we ship! If you’re not completely satisfied with your purchase:
  • Return Window: 15 days from receipt of delivery
  • Condition: Items must be in original, unused condition with all packaging intact
  • Process: Contact our customer service team at [email protected] to initiate returns
What if my bowling equipment arrives damaged?
We take great care in packaging your bowling gear to prevent transit damage. However, if your item arrives damaged, please contact us immediately at [email protected] with photos of the damage and your order number. We’ll work quickly to resolve the issue.
Do you offer exchanges?
Yes! If you need a different size, color, or product, please contact our customer service team within the 15-day return window. We’ll guide you through the exchange process.

🏢 About Our Store

Where is Bowling Sales Store located?
Our physical address is:
3590 Spadafore Drive, Oil City, US 16301
While we primarily operate online, this is where our passion for bowling and customer service comes from!
How long have you been in business?
While our exact founding date isn’t specified, our extensive product range and global shipping capabilities demonstrate our established presence in the bowling community. We’re committed bowlers serving bowlers worldwide.
Do you offer professional bowling advice?
While we’re passionate about bowling and can provide general guidance on equipment, for specific professional coaching or technical advice, we recommend consulting with certified bowling coaches or pro shop professionals.

Still Have Questions?

Our customer service team is here to help with any additional questions or concerns about your bowling equipment needs.

Email: [email protected]

Address: 3590 Spadafore Drive, Oil City, US 16301

Thank you for choosing Bowling Sales Store – where we deliver more than just equipment, we deliver performance and passion right to your doorstep! 🎳